FAQ
Pre-order Payment
When placing a pre-order, full payment is required upfront in order to secure your purchase.
Order Process
1. Order Confirmation: 0 - 1 business days.
2. Pre-order estimate wait time 8/10 weeks (Miku Merch 4-6 weeks)
3. Shipping from our warehouse:
Domestic Shipping: 1 - 7 business days
International Shipping: 1 - 3 weeks.
Shipping Cost
Shipping rate will be calculated at checkout. Free Shipping for Order over $200+
Returns
Refunds will not be provided for change of mind purchases.
Preorders cannot be cancelled.
